how it works
IMPROVE SHOPPER EXPERIENCE & RETENTION
Enhance customer loyalty and increase average order values by transforming exchanges into a strategic asset for growth and customer satisfaction.
how it works
SMART STOCK MANAGMENT
Simplify your supply chain without lifting a finger by letting REVER automatically suggest products based on how much you have in stock.
how it works
INSTANT EXCHANGES
Keep customers satisfied with instant exchanges, with REVER assuming the risk so you don’t have to.
how it works
REDUCE RETURNS
REVER helps you bring returns down to zero with AI-powered insights that make more sales for keeps.
how it works
UPSELL ON EXCHANGES
Retain sales and recommend higher-value alternatives with REVER’s smooth product swap experience.
Features
proven results for your brand
75%
less customer support needed
90%
increase in customer satisfaction
47%
fewer total refunds
30%
cheaper returns
CASE STUDY
HOFF trusts REVER for a +70M€ ambitious expansion
HOFF aims to reach 100 million euros by 2025, driven by agreements with El Corte Inglés and expansion into new international markets. With this growth, REVER plays a crucial role in retention.
Automated Operations
+22%
Retained Dollar Value (€)
+12K€
Monthly Sales
CASE STUDY
TwoJeys' growth is backed by REVER's superpowers
TwoJeys partners with REVER for integrated global operations, advanced data, omni-channel capabilities and greater retained value.
46%
+46% withholding tax on refund revenue
Experiencia Omnicanal
with in-store returns in all countries
80%
more revenue in 2023
CASE STUDY
Adidas uses ‘REVER Guarantees’ in reverse logistics
Adidas strengthens its operations with REVER through improved warranties, seamless logistics, ERP and warehouse integration
€500M
revenue growth in 2023
2M+ stores
13K+ franchises
Improving efficiency
Achieving operational excellence
CASE STUDY
REVER digitises Misako's in-store returns
REVER allows Misako shoppers to get a refund in a matter of seconds at any of their shops, while getting detailed analysis of all their returns.
220
Stores in Spain
35%
Growth in 2023
99%
returns <10 seconds
testimonials
growing businesses like yours grow
I received the refund very promptly thank you
I am particularly impressed with the return label for international shipping and how easy it was to drop off at UPS
Me encantó el servicio! realmente intuitivo y eficiente. Felicitaciones!
Wish more companies would already use the service, makes life extremely easy for us consumers :)
Hice un cambio de talla, muy fácil e intuitivo
Todo perfecto, rápido y sin rodeos. Sin duda volveré a comprar
Quick and simple, I had a great time with this service
Best service ever
Todo muy bien, sin hacer falta imprimir la etiqueta y muy rápido
Muy rápido y fácil. Ojalá fueran todos así de rápidos
Todo genial.... el servicio post-venta es inmejorable
Got a question?
We have the answer.
REVER is a returns management solution designed to streamline the returns process for eCommerce. It delivers fast, frictionless and sustainable returns, helping to improve customer satisfaction, reduce operational costs and increase overall efficiency.
By offering a simple and convenient returns process, REVER ensures that your customers have a positive experience when returning products, resulting in increased loyalty and repeat purchases.
REVER integrates seamlessly with popular eCommerce platforms such as Shopify, WooCommerce, Magento and PrestaShop. Our team will work closely with you to ensure a smooth integration process and provide the necessary guidance and support.
Yes, REVER supports international returns. Our platform is designed to handle returns from customers around the world, providing a consistent and efficient returns experience for your global customer base.
REVER automates many aspects of the returns process, including tracking, processing and managing customer queries. By offering self-service options and real-time updates, customers can easily track the status of their returns, reducing the need for support tickets.