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The Smart Returns Management Software for e-Commerce

Streamline your returns operations, reduce costs, and maximize revenue with REVERs cutting-edge returns management software built specifically for e-Commerce.

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  • Prestashop
  • WooCommerce
  • Shopify
  • Magento

Why Rever?

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of returns processed in less than 6 hours

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of returns compensated with exchanges or store credit

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reduction in customer support tickets related to returns and exchanges

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reduction in carbon footprint due to more efficient returns and exchanges

Easy to implement

We integrate with your e-commerce in a quick and easy way.

We don't alter your cashflow

We do not affect your cash flows, all transactions are financed by us.

We integrate easily

We work with your payroll software to eliminate any administrative burden.

  • Prestashop PrestaShop
  • WooCommerce WooCommerce
  • Shopify Shopify
  • Magento Magento
  • REVER API

How it works

  • Dashboard: Streamline Your Returns Process

    Our intuitive dashboard provides your e-Commerce with a simple and efficient way to manage returns. You’ll have access to real-time data on return requests, refunds, and exchanges. Plus, we track the status of each return, manage customer complaints, and automate all of the manual tasks involved in the returns process for you.

  • Maximize Your Retained Sales Value

    We focus on maximizing your retained sales value. Our platform is designed to help you generate more revenue through exchanges and store credit, rather than just offering refunds.

  • Elevate Customer Satisfaction

    We understand that returns can be a hassle for customers, which is why we've made it our mission to provide a seamless and hassle-free returns experience. With REVER, customers can initiate a return directly from your e-commerce website, and track the status of their return in real-time.

  • Seamless Returns Management

    Managing the logistics of returns can be a challenge for you. That's why we've partnered with the top logistics providers to ensure a smooth and efficient returns process. Whether it's shipping labels, package tracking, or reverse logistics, we've got you covered.

  • Data-Driven Returns Optimization

    We use cutting-edge AI technology to analyze data from multiple e-commerce transactions and customer behavior. Get unique and actionable insights to identify trends in returns, and make informed decisions that drive business growth.

Save money with Rever

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Cost reduction

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Customer loyalty

+0%

After-sales satisfaction

Reduce your costs, increase your sales!

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They talk about REVER

Returns made simple

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Frequently asked questions

  • What is REVER and how can it benefit my e-commerce business?

    REVER is a returns management solution designed to streamline the returns process for e-commerce businesses. It offers fast, frictionless, and sustainable returns, helping to improve customer satisfaction, reduce operational costs, and increase overall efficiency.

  • How does REVER improve the customer experience?

    By providing a seamless and convenient returns process, REVER ensures that your customers have a positive experience when returning products, leading to increased customer loyalty and repeat purchases.

  • How does REVER integrate with my existing e-commerce platform?

    REVER integrates seamlessly with popular e-commerce platforms such as Shopify, WooCommerce, Magento, and PrestaShop. Our team will work closely with you to ensure a smooth integration process and provide the necessary guidance and support.

  • Can REVER handle international returns?

    Yes, REVER supports international returns. Our platform is designed to handle returns from customers around the world, providing a consistent and efficient returns experience for your global customer base.

  • What is the process for customers to initiate a return?

    Customers can easily access the returns portal on your e-commerce website, where they can provide the necessary information, select the reason for the return, and choose their preferred return method.

  • How does REVER help reduce customer support tickets related to returns?

    REVER automates many aspects of the returns process, such as tracking, processing, and managing customer inquiries. By providing self-service options and real-time updates, customers can easily track their return status, reducing the need for support tickets.

  • Can REVER help with reducing return fraud and abuse?

    Yes, REVER includes fraud detection and prevention measures to help minimize return fraud and abuse. Our platform utilizes advanced analytics and machine learning algorithms to identify suspicious patterns and behavior, ensuring a secure returns process.

  • Does REVER provide analytics and insights related to returns?

    Absolutely! REVER offers advanced analytics and reporting capabilities, providing you with valuable insights into return trends, customer behavior, and product performance. These insights can help you make data-driven decisions to optimize your returns strategy and improve overall business performance.

  • What kind of customer support does REVER offer?

    REVER provides dedicated customer support to assist you throughout your journey. Our team is available to answer any questions, provide guidance on using the platform effectively, and address any concerns you or your customers may have.

  • Is there a trial period or demo available for REVER?

    Yes, we offer a trial period and personalized demos to give you a hands-on experience with REVER. This allows you to explore the features and benefits of our platform and determine if it aligns with your e-commerce needs.

  • How can I get started with REVER?

    Getting started with REVER is easy. Simply reach out to our sales team here. We'll guide you through the onboarding process and help you get up and running quickly.