BUSINESS INTELLIGENCE

UNLOCK HIDDEN DATA

Power up your sales with actionable insights from AI-driven data analysis.

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BENEFITS

AI powered tools for the best ux

We use AI to automatically generate data, identifying trends such as unexpected returns on specific products. Our solution optimizes the user experience by proactively notifying customers, including updates on size variations. Together, we improve your website and product descriptions for greater customer satisfaction.

AI powered tools for the best ux

BENEFITS

Reduce incidences

We manage YOUR customer service 24/7, leveraging technology to minimize contact rates and resolve issues more quickly with top-tier technological solutions, freeing you up to focus on your core business without worries.

Reduce incidences

BENEFITS

Avoid returns

Gain insights into customer behavior that explain why products are returned and provide you with the tools to solve it.

Avoid returns
AI powered tools for the best ux
Reduce incidences
Avoid returns

Features

proven results for your brand

75%

less customer support needed

3d illustration of a trophy

90%

increase in customer satisfaction

47%

fewer total refunds

3d illustration of a trophy

30%

cheaper returns

CASE STUDY

HOFF trusts REVER for a +70M€ ambitious expansion

HOFF aims to reach 100 million euros by 2025, driven by agreements with El Corte Inglés and expansion into new international markets. Within this growth, REVER plays a crucial role in retention.

Automated Operations

+22%

Retained Dollar Value (€)

+12K€

Monthly Sales

CASE STUDY

TwoJeys' growth is backed by REVER's superpowers

TwoJeys partners with REVER for integrated global operations, advanced data, omni-channel capabilities and greater retained value.

46%

+46% withholding tax on refund revenue

Experiencia Omnicanal

with in-store returns in all countries

80%

more revenue in 2023

CASE STUDY

Adidas uses ‘REVER Guarantees’ in reverse logistics

Adidas strengthens its operations with REVER through improved warranties, seamless logistics, ERP and warehouse integration

€500M

revenue growth in 2023

2M+ stores

13K+ franchises

Improving efficiency

Achieving operational excellence

CASE STUDY

REVER digitises Misako's in-store returns

REVER allows Misako shoppers to get a refund in a matter of seconds at any of their shops, while getting detailed analysis of all their returns.

220

Stores in Spain

35%

Growth in 2023

99%

returns <10 seconds

HOFF trusts REVER for a +70M€ ambitious expansion
TwoJeys' growth is backed by REVER's superpowers
Adidas uses ‘REVER Guarantees’ in reverse logistics
REVER digitises Misako's in-store returns

what they say about us

Making business like yours grow  

Customer of Maison Hotel

I received the refund very promptly thank you

Customer of La Veste

I am particularly impressed with the return label for international shipping and how easy it was to drop off at UPS

Customer of Augusta The Brand

Me encantó el servicio! realmente intuitivo y eficiente. Felicitaciones!

Customer of Project Lobster

Wish more companies would already use the service, makes life extremely easy for us consumers :)

Customer of Laazo80

Hice un cambio de talla, muy fácil e intuitivo

Customer of Coolway

Todo perfecto, rápido y sin rodeos. Sin duda volveré a comprar

Customer of Saveone

Quick and simple, I had a great time with this service

Customer of Maison Hotel

Best service ever

Customer of Laazo80

Todo muy bien, sin hacer falta imprimir la etiqueta y muy rápido

Customer of Tantaran

Muy rápido y fácil. Ojalá fueran todos así de rápidos

Customer of Mimshoes

Todo genial.... el servicio post-venta es inmejorable

Got a question?
We have the answer.

What is REVER and how can it benefit my eCommerce?

REVER is a returns management solution designed to streamline the returns process for eCommerce. It delivers fast, frictionless and sustainable returns, helping to improve customer satisfaction, reduce operational costs and increase overall efficiency.

How does REVER improve the customer experience?

By offering a simple and convenient returns process, REVER ensures that your customers have a positive experience when returning products, resulting in increased loyalty and repeat purchases.

How does REVER integrate with my existing e-commerce platform?

REVER integrates seamlessly with popular eCommerce platforms such as Shopify, WooCommerce, Magento and PrestaShop. Our team will work closely with you to ensure a smooth integration process and provide the necessary guidance and support.

Can REVER handle international returns?

Yes, REVER supports international returns. Our platform is designed to handle returns from customers around the world, providing a consistent and efficient returns experience for your global customer base.

How does REVER help to reduce customer service issues related to returns?

REVER automates many aspects of the returns process, including tracking, processing and managing customer queries. By offering self-service options and real-time updates, customers can easily track the status of their returns, reducing the need for support tickets.

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